FAQ
Quick answers for Network, Labs, Reso9+, Studio, support, reports, and legal documents.
The public hub for HarmoNight products, branches, support, FAQ, and legal pages.
What is Harmo|Ny/(i)-ght Network?
Harmo|Ny/(i)-ght Network is the website hub that connects the public HarmoNight branches, product pages, Support Center, FAQ, and Legal pages under harmonight.com.
What can I find on Network?
You can find public product pages, the Labs branch, the reserved Studio branch, support and report routes, FAQ answers, and legal documents for the website and active products.
What are the branches?
Labs is the software branch for apps and product systems. Studio is the creative branch for music, video, recording, production, publishing, and releases. Network keeps those branches connected from one public entry point.
Where do I go for help?
Use the Support Center. Choose HarmoNight Web for website, FAQ, Legal, or branch-page questions. Choose Reso9+ for app help, product questions, or app reports.
Open SupportDo I need an account to use the website?
No. The public website, FAQ, Support Center, and Legal pages work without a HarmoNight account.
The software branch for HarmoNight apps, product pages, support, and app legal documents.
What is Harmo|Ny/(i)-ght Labs?
Labs is the HarmoNight software branch. It is where public apps, app pages, product support routes, and product-specific legal documents live.
Open LabsWhat is public in Labs right now?
Reso9+ is the current public Labs product. Other slots on the Labs page are reserved until they have real product pages and support routes.
View Reso9+What do locked app slots mean?
A locked slot is only a reserved space on the Labs page. It is not a download link, beta signup, or public product.
Where do I get help with a Labs app?
Use the Support Center and choose the product you need help with. For Reso9+, use the Reso9+ support or report route so the request keeps the right product context.
Open Reso9+ SupportWhere are app privacy and license documents?
Open Legal and choose the product document you need. Reso9+ has its own privacy, EULA/license, accessibility, and support references.
Open LegalHelp for Reso9+ features, customization, local processing, permissions, safety, and reports.
What is Reso9+?
Reso9+ is a customizable mobile app for light, signal, rhythm, resonance visuals, tuning, personal hearing checks, music analysis, and Forge.
View Reso9+What can I do with Reso9+?
Reso9+ is built around scenes. Torch, Screen light, SOS, Morse, Metronome, and Tune cover practical light, signal, timing, and tuning use. Moon Lamp is a quiet ambience scene. Candle is an interactive flame scene. Rhythm and Resonance react to sound. Sonic DNA and Hear help with local audio and hearing checks. Forge is the idle game scene with resources, upgrades, offline progress, boosts, and collapse progression.
Can I customize the drawer, dock, and favorite scene?
Yes. The drawer lets you choose what appears in your layout, pin a favorite scene, hide scenes you do not want in the dock, reorder scenes, and reset the layout.
What does local core mean?
Local core means the main app experience is processed and saved on your device by default. That includes microphone-based analysis, hearing checks, generated share cards, scene settings, layout choices, local libraries, and Forge progress.
Why can Reso9+ ask for microphone, torch, motion, or Photos access?
Microphone access supports audio scenes such as Tune, Rhythm, Resonance, Sonic DNA, Hear, and Candle blow detection. Torch or camera-related access is used for flashlight output where the platform requires it. Motion can support Candle behavior. Photos or media access is used for explicit save/export actions such as generated share cards.
Read Reso9+ PrivacyDoes Reso9+ upload audio, photos, or test results?
No raw microphone audio, camera images, Photos library content, Hear checks, Sonic DNA reads, Resonance patterns, Forge progress, scene layout, or generated share cards are uploaded by default. Data leaves the device only through actions you choose, such as saving, copying, sharing, exporting, or submitting a report.
What should I know before using bright light, flashing, sound, or haptics?
Start low, use comfortable settings, avoid faces and eyes with bright light, and stop if you feel discomfort. Do not use distracting light, sound, or haptics around traffic, machinery, or situations that need full attention.
How should I use SOS?
Use SOS as an extra device signal. In an urgent situation, call the local emergency number first when you can, then use SOS as a visible or audible signal if it helps.
How should I use Hear?
Use Hear as a personal, headphone-first check for noticing relative hearing patterns. For pain, sudden changes, ringing, dizziness, or health concerns, use professional care.
How accurate are Tune, Resonance, and Sonic DNA?
Results depend on the phone microphone, room noise, distance, signal quality, instrument tone, and device performance. They work best as helpful estimates and creative feedback, not as a studio meter or song ID service.
What does Reso9+ save?
Reso9+ can save preferences, scene settings, pinned scene choice, dock order, hidden or visible scene choices, Forge progress, report drafts, and user-created libraries such as Resonance snapshots, Sonic DNA reads, Hear results, and generated share cards.
Can I delete or export my Reso9+ data?
You can delete saved feature sessions where the app offers that control. You can also copy, export, save, or share supported outputs. If you remove the app or clear local data, local saves may be removed from the device.
How do I report a Reso9+ problem?
Use the in-app Report feature when possible, or report from the website Support Center. Include what happened, what you expected, your device, app version if you know it, and the scene or feature involved. Do not include passwords, payment details, private keys, tokens, or sensitive personal information.
Report Reso9+Where are the App Store and Google Play links?
Use the Reso9+ product page as the source for official store links.
View Reso9+The creative branch for HarmoNight music, video, recording, production, publishing, and releases.
What is Harmo|Ny/(i)-ght Studio?
Studio is the HarmoNight branch for music, video, recording, production, publishing, and broader creative work.
How is Studio different from Labs?
Labs is for apps and product systems. Studio is for music, video, production, and publishing work. Both branches connect through Network, but they serve different public uses.
Where can I find official Studio links?
Use harmonight.com as the source for official Studio links. If a release or profile is not linked from Network, treat it as outside the current public website.
Support
Help for choosing the right support route and sending useful reports.
Where do I ask for help?
Use the Support Center. Choose HarmoNight Web for website, FAQ, Legal, branch-page, or support-page questions. Choose Reso9+ for app help, store listing questions, product privacy, product accessibility, or app reports.
Open Support CenterWhen should I choose support instead of report?
Choose Get help when you need a reply. Choose Report a problem when something is broken, unclear, inaccessible, or not working as expected.
Do I need to share an email?
Support requests that need a reply require an email address and permission to contact you. Reports can stay anonymous unless you choose to include an email for follow-up.
What details make a support request useful?
Include the product or page, what you expected to happen, what actually happened, steps to reproduce the issue, device and browser or app version if relevant, and whether the problem happens every time.
What should I avoid sending?
Do not include passwords, payment details, recovery codes, private keys, API keys, tokens, seed phrases, medical records, government IDs, precise location, or unrelated personal information. Send only what is needed to understand the question or issue.
Where do privacy, accessibility, and security requests go?
Choose Privacy / data for privacy or deletion questions, Accessibility for access barriers, and Security for responsible security reports.
Legal
Public privacy, terms, accessibility, support, and product document routes.
Where are privacy, terms, and accessibility documents?
Open Legal to browse website privacy, website terms, website accessibility, support references, and product-specific documents.
Open LegalCan legal documents be opened or downloaded directly?
Yes. Published documents have direct routes and download actions where available.
How do I use the Legal document browser?
Open Legal and use the folders to explore the document group you need. Platform documents cover the website, support, reports, privacy, terms, and accessibility. Product folders show documents for specific apps, such as privacy, license, accessibility, and support references when they are available.
Open LegalHow do I make a privacy or deletion request?
Use the Support Center and choose Privacy / data. Include enough information to identify the request, but do not send passwords, payment details, private keys, medical records, or unrelated sensitive information.
Open SupportWhere do accessibility issues belong?
Use the Accessibility route in the Support Center for barriers on the website, legal documents, support forms, product pages, or Reso9+ app surfaces.